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Make contact

Begin with one clear enquiry.

Whether you are a parent, family member, school, doctor, attorney, mediator or professional referrer, Ligpunt can help clarify the appropriate next step.

Tell us what kind of support you are looking for.

The first message does not need to include every detail. Share the main concern, your role and who the enquiry is for. Ligpunt can then guide the next appropriate step.

Before you send

Please do not include unnecessary sensitive detail in the first message. A more appropriate process can be discussed once the enquiry is received.

What happens after you make contact?

  • 01

    Your enquiry is reviewed

    The concern, your role and the likely pathway are considered.

  • 02

    The next step is clarified

    You may be guided toward assessment, therapy, family guidance, training or a referral pathway.

  • 03

    Mandate and boundaries are confirmed

    Where professional work begins, the scope, expectations and ethical boundaries are made clear.

Helpful context to include in your message.

A short, clear enquiry helps identify the most suitable pathway. You can keep details brief and focus on what you need help deciding or understanding.

Your role

Parent, family member, attorney, mediator, school, doctor or professional referrer.

Main concern

Assessment, therapy, behaviour, school adjustment, parenting, family change or training.

Who the enquiry is for

Child, teen, family, school group, parent group or professional team.

Any time sensitivity

Let Ligpunt know if there are important dates or referral deadlines.

For immediate safety concerns.

Website enquiries are not an emergency response channel. If a child or family member is in immediate danger, contact local emergency services or the appropriate safeguarding authority in your area.